Terms and Conditions

1. Terms of Use

Your use of this Website is subject to these terms of use and all applicable laws. By using this website you agree to be bound by these terms of use.

We reserve the right to modify, alter or amend these terms of use from time to time with or without notice to you. All such amendments will be effective immediately upon an update being made. By continuing to use this website following such an update you agree to be bound by such amended terms of use.

2. Exclusions/Limitation of Liability

We make no warranties or guarantees, except for such guarantees and warranties as cannot be excluded as a matter of law, and all warranties, descriptions, representations or conditions whether implied by law, trade, custom or otherwise are hereby excluded and all liability of Bennetto Natural Foods Co Ltd whether in tort including negligence contract or otherwise is expressly excluded to the full extent permitted by law. The guarantees implied by the Consumer Guarantees Act 1993 (the Act) are expressly excluded where the consumer is acquiring goods or the Services for the purpose of business. Where you are buying any products or services from us for other than business purposes then these terms of use shall be interpreted subject to your rights under the Act.

3. Governing Law

These terms of use and the provision of goods and service by us are governed by and to be interpreted in accordance with the laws in force in New Zealand and in the event of any dispute arising in relation to these terms of use or their subject matter you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New Zealand over such dispute.

4. Your Use of this Website

You agree to;
Ensure that all the information you give us is true, correct and complete.

5. Purchases and Delivery

By purchasing a product on this website you specifically acknowledge and agree that:-

We do not guarantee that this website is free from errors or faults. We will however make our best efforts to ensure that the information available on this website is accurate. We shall be entitled at any time to correct any errors or omissions and make amendments to or add or remove products without notice.

We accept no responsibility for problems you may have in making payment through a web page of our payment service provider.

The product will be delivered overnight to addresses in Christchurch, Canterbury and the South Island.  Deliveries will take between 2-5 days to addresses in the North Island.

6. Refund, Return and Disputes Resolution policy

No refund unless product is faulty.

7. Product care

Product must be stored below 16 degrees Celsius and away from direct sunlight.

8. Cancellation Policy

Once an order is placed it cannot be cancelled.

9. Linked Websites / Newsletters.

Where links to any third party websites are provided they are provide for convenience only.

10. Electronic Communications

Whenever you use this website or send emails to us you are communicating with us electronically. This means you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to electronically satisfy any legal requirements that such communications be in writing.

11. Privacy Policy

If you provide us with personal information through you use of this website, this information may be retained by us in our database. You have a right under the Privacy Act 1993 to access any personal information held about you or to request us to delete any such information. By accepting these Terms of Use you are acknowledging that you have read and accept our Privacy Policy which is on our site.

Customer information will be provided to the company Online Distribution for dispatch of goods. Other than that, customer information will not be provided to any other companies.

We will never sell your information to any third party or business.

12. Disclaimers

We are not responsible for ensuring that the information that you access or make available through using this website will be private or secure or free from viruses or other harmful things. We do not and cannot guarantee availability of our website and services or that there will be no interruptions or delays in relation to our website or services. This is because the availability or quality of this website may be affected by conditions beyond our control, including, for example, but not limited to network problems, human or technical error, atmospheric, geographic, or topographic conditions.

We are not responsible to you, or anyone else for any information that does not originate directly from us, any links we provide to third party sites or information at or accessible from those sites or any loss or damage arising from your use of this website. Further, we assume no responsibility for the corruption of any data or information held by us.

13. General

This Website is owned and operated by Bennetto Natural Foods Co Ltd a registered company of New Zealand trading as BENNETTO NATURAL FOODS CO. LIMITED (“we, us, our”).
We may transfer our obligations pursuant to this website and these terms of use to any person including a related company (as defined under the Companies Act 1993) without notice to you. If we do this then we will not be liable for any act or omission by any transferee arising in relation to these terms of use after such transfer.

Each term of these terms of use is separately binding. If for any reason any term cannot be relied on all other terms remain binding.